Who this is for
This guide is for owners, QA coordinators, regulatory managers, importers, co-packers, and small food businesses that need to access FDA Industry Systems for food facility registration or renewal.
It is especially useful when the account was created by a former employee, broker, consultant, U.S. agent, or old email address.
What is FDA Industry Systems?
FDA Industry Systems, often shortened to FIS, is an FDA online system used for submissions such as registrations, listings, and notifications. Food facility registration is one of the systems accessed through FIS.
Use this page with the FDA Food Facility Registration guide, FDA Registration Renewal 2026 Checklist, and FDA registration hub.
What is the Food Facility Registration Module?
The Food Facility Registration Module is the registration area used for food facility registration work. FDA materials also refer to FURLS and FFRM in account and registration guidance.
For practical purposes, the business should know who can access the account, which registrations are linked to it, and where registration evidence is stored.
What to organize before logging in
Before logging in, organize:
- Facility legal name and trade names.
- Facility address and mailing address.
- Registration number.
- PIN if available.
- UFI/DUNS support.
- Account owner email.
- Owner, operator, or agent in charge.
- Emergency contact.
- U.S. agent information for foreign facilities.
- Current renewal or update deadline.
Old email or former consultant access issues
Old account ownership is one of the most common registration headaches. A facility may discover during a renewal window that the account belongs to a former employee, broker, consultant, or inaccessible email address.
Do not wait until the last week of December in an even-numbered year. Start account cleanup early, document who owns access, and keep a backup owner.
Registration number and PIN
FDA materials describe registration number and PIN-related account capabilities. A registration number identifies the facility registration record, while PIN access may be needed for certain account actions.
If the facility cannot find FURLS information or PIN details, FDA has advised that facilities should contact FDA for help rather than re-registering.
Account owner and backup owner
Assign a primary account owner and backup owner. The owner should understand renewal timing, account recovery, UFI/DUNS records, customer evidence requests, and document control.
The backup owner should be able to retrieve records even if the primary owner is out of the business.
Renewal recordkeeping
Renewal records should include the renewal confirmation, date completed, responsible person, account used, registration number, facility information reviewed, UFI/DUNS review, emergency contact review, and any changes made.
Use the 2026 renewal checklist before the next even-year renewal window.
What not to do
Do not re-register simply because the old login is lost. Do not keep the only account access with an outside consultant. Do not store passwords in uncontrolled spreadsheets. Do not send screenshots or registration numbers without reviewing customer wording.
Also avoid changing facility information just to match a customer portal if the change would make the FDA record inaccurate.
Records to keep
Keep account owner records, backup owner assignment, registration number, PIN support if available, UFI/DUNS documentation, renewal confirmations, FDA correspondence, account recovery notes, customer requests, and internal change history.
Common mistakes
Common mistakes include losing the account owner, confusing FIS with a third-party registrar portal, missing renewal because emails went to an old inbox, using an old facility address, and failing to save renewal confirmation.
Another mistake is letting sales or import staff send uncontrolled registration evidence without QA review.
QA perspective
From a QA perspective, FIS access is part of regulatory document control. Treat it like a compliance system with an owner, backup owner, calendar trigger, and records.
During audits or buyer onboarding, the strongest answer is not “someone has the login.” It is a controlled file showing who owns access, what the current registration says, and when it was last reviewed.
Source notes
Verify FDA Industry Systems and FFRM access with official sources:
- FDA Online Registration of Food Facilities.
- FDA FDA Industry Systems User Guide: Logging In.
- FDA FDA Industry Systems: Create New Account Quick Start Guide.
- FDA Questions Regarding Whether Food Facilities are Required to Pay Registration Fees.
Official account access and recovery instructions should be verified directly with FDA.
FAQ
What is FFRM?
FFRM commonly refers to the Food Facility Registration Module used within FDA Industry Systems for food facility registration-related work.
What if the former consultant owns the account?
Start cleanup early. Document the registration number, PIN, facility ownership, and contact FDA support or qualified assistance as needed rather than waiting for renewal week.
Should passwords be stored in the QA binder?
No. Keep account ownership and recovery information under document control, but use a secure password manager or approved IT process for passwords.